Frequently Asked Questions
1Where does the Pizza Cruise start and end?
The departure location of the ship Brandaris is Parkhaven 15 across from the Euromast.
2How do I book a ticket?
Reserve a ticket easily through this website and pay securely online with iDeal, credit card or PayPal.
3Can I cancel my tickets?
There is no possibility of refund when cancelling tickets, reducing the number of persons and arriving late. Moving tickets to another date is possible up to 5 days before the cruise. This can be done by phone or email.
4How do I receive my tickets?
After you pay for your tickets, you will receive an email from us immediately. This email is your ticket for the canal cruise. You do not need to print the ticket.
5Where is the best place to park?
You can park (paid) in the parking lot at the Parkhaven across from the Euromast.
6Is the boat accessible to guests with mobility problems?
The ship has limited disabled access. Boarding with a wheelchair is possible. However, keep in mind that the toilets are located on the first floor and are only accessible by stairs. In addition, you can specify at the time of booking whether there are wheelchair users in the party.
7Are there restrooms on board?
There is a ladies' and men's toilet on board. These are located on the first floor.
8Are pets allowed in the boat?
Pets are not allowed on board.
9Can I rent out the Pizza Cruise?
It's possible! The Pizza Cruise can be rented exclusively for your own party. View our brochure here.
10What pizzas are on the menu?
The menu can be found here.
11Are there options for halal or vegan pizza?
Yes, you can. On our menu you can see which pizzas are vegan or halal. In addition, you can also indicate this when making your reservation.
12What drinks are available on board?
The beverage menu can be found here.
13Are high chairs available?
Yes, these are available. When booking, you can specify how many high chairs you need.
14Is it possible to participate in the Pizza Cruise with a child under the age of 3?
The Pizza Cruise is primarily geared toward adults and older children. As a result, the experience is generally less suitable for infants and toddlers.
